Support

Need help? Have a question about any of the technology we are using? We are available by email, phone, or Zoom (connect via email and we will share the link).

Email: tech@meadowridge.bc.ca
Phone: 604.467.4444 (ask for At-Home Learning Tech Support)

Video Tutorials for Students from Ms. Aharon

Sharing Files in OneDrive
Introduction to Seesaw & Activities
Manage your Notifications in Seesaw

Zoom Help (JK to Grade 12)

Zoom Help: How to join a meeting

Zoom Support Page

Parents and students do not need Zoom accounts to join a Zoom meeting. Links for each grades Zoom meetings will be either posted in Seesaw or ManageBac (depending on the grade, see below).

Zoom Meeting Link Locations

Grade Advisory / Homeroom Meetings Subject / Specialist Classes
Junior Kindergarten to Grade 5 Seesaw Seesaw
Grade 6 to Grade 12 ManageBac ManageBac

Zoom Security & Safety

Since Zoom's popularity has increased with moving learning online, there have been concerns regarding security and safety of Zoom meetings. Here are the ways that Meadowridge is using Zoom and mitigating those concerns:

  1. No links are shared publicly, they are posted in password protected sites like Seesaw and ManageBac. Public Zoom links are how people are "bombing" Zoom meetings.
  2. We are currently not using passwords as this was an additional barrier that we didn't want our students, families, and teachers to have to manage in our first weeks. We will look at the use of passwords once our community has become comfortable with using the software. 
  3. We are using our PMI (Personal Meeting IDs) for our class meetings. We use auto-generated IDs for parent meetings, private calls, and personal calls. 

If there are any other concerns or questions please contact Ms. Adi Aharon at adi.aharon@meadowridge.bc.ca.

iPhone and Android Zoom Apps

If your child will be using a tablet (iPad) or phone please download the Zoom in the App Store(iOS) or Google Play Store (Android).

Zoom on a Laptop or Desktop Computer

Install the Zoom app directly on your laptop or desktop computer.

Seesaw (JK to Grade 12)

Seesaw Help Center

Seesaw for Families

Student will be sent a code or login information from their homeroom/advisor teacher. Elementary parents will already have their Seesaw account set-up for their child's homeroom.

ManageBac (Grade 6 to Grade 12)

ManageBac Student Help

All of our Grade 6 to Grade 12 students will already have login information for ManageBac.

Access ManageBac Online 

ManageBac App for iPhone and iPad

You can download an app to access ManageBac from your iPhone or iPad.

Technology Support

Mrs. Aharon | Educational Tech
adi.aharon@meadowridge.bc.ca

Mr. Matt Carroll | Technology
matt.carroll@meadowridge.bc.ca

Mr. JT Sanghera | Technology
jatinder.sanghera@meadowridge.bc.ca